Comments, Complaints or Compliments

If you have been pleased with our service or staff, please let us know! Our team strives to ensure we offer the best patient care. We work extremely hard to help our patients and we really do appreciate receiving feedback.

Of course we recognise that on occasion, things can go wrong.  If you have cause for complaint, comment or even compliment, please let Amy Elliott, our Practice Manager know, or use the suggestion box in reception.

Download our KGS Comments & Complaints Leaflet 2021 for more information.

Your feedback is always welcome – comments can be posted online via this link  or via the NHS website, though if you have a genuine complaint we do ask you contact us directly so that we may attempt to resolve the issue.