Contact the practice
Opening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 12:30pm and 1:30pm to 6:30pm : Telephone or online enquiries only between 12.30 and 1.30 or call 111 for urgent medical advice. |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Dispensary Times
| Monday | 8:30am to 6:00pm |
| Tuesday | 8:30am to 6:00pm |
| Wednesday | 8:30am to 12:30pm and 1:30pm to 6:00pm |
| Thursday | 8:30am to 6:00pm |
| Friday | 8:30am to 6:00pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
Please call 111 for medical advice, or visit your local pharmacy.
Appointments can be cancelled when we are closed by calling the surgery number and using your telephone key pad, just follow the instructions.
Find out more about the NHS 111 Service.
Physical accessibility
Both practice sites have been built with disabled patients’ requirements in mind.
There are accessible toilets and reserved parking spaces provided for disabled patients.
All patient areas are on the ground floor and accessible to wheelchair users.
We have a patient call display board for patients with hearing impairment, and an audible calling system for the partially sighted.
Please let us know if you have a communication need so we can record this on your medical record.
How to make a complaint
Of course we recognise that on occasion, things can go wrong. If you have cause for complaint, comment or even compliment, please email kgsmh.feedback@nhs.net or you can leave a voicemail on 01438 310508 or write to us at Patient Feedback Team, King George Surgery, 135 High Street, Stevenage. SG1 3HT.
Download our KGS Comments & Complaints Leaflet 2024 for more information.
Your feedback is always welcome – comments can be posted online via this link or via the NHS website, however if you have a genuine complaint please contact us in the first instance.
