135 High Street, Stevenage, Herts SG1 3HT | Telephone: 01438 361111

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Emperors Gate, Stevenage, Herts SG2 7QX | Telephone: 01438 742639

COVID-19 Vaccination Update – Issues and ongoing vaccinations

Posted on October 4th, 2022

Vaccination Errors/Missing Records

The Vaccine Data Resolution Service (VDRS) aims to resolve missing or incorrect vaccination records for people vaccinated against COVID-19 in England who have a current NHS number and are registered with a GP practice in England. This can be accessed by calling 119 and asking to be referred to the Vaccine Data Resolution Service.

COVID Certificates/COVID Pass Letters/Recovery Letters

Anybody needing to demonstrate your COVID 19 status, will need to get a NHS COVID Pass letter. This is not a document the surgery can provide. Please call 119 and option 3 or click here to apply online.

Please be advised that the surgery does not provide recovery letters for travel, if you do not have your email proving your positive result from a PCR test we can provide a printout from your records detailing this for you providing it is visible in your records.

Some private GP’s/private practices do offer this chargeable service, please do not contact the surgery to request a certificate as we will be unable to assist you.

Vaccinations Given Abroad

Unfortunately, this will not help those who were vaccinated abroad whose records do not yet appear on the NHS app. GP practices are assured that a process is being worked on to enable vaccines administered abroad to appear in NHS records as proof of vaccination. In the meantime, please click this link to update the NHS about your vaccines https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/tell-nhs-about-coronavirus-vaccinations-abroad/

How to get a digital NHS COVID Pass 

There are two ways you can get a digital NHS COVID Pass:

You can:

  • download and use the NHS app to get your NHS COVID Pass if you’re aged 13 or overclick here
  • use the online NHS COVID Pass Service if you’re aged 12 or overclick here

The NHS COVID Pass Service will issue a letter, click here and complete the required details. The Pass should arrive in 5 working days. The Practice will only be able to provide a printout of the recorded vaccination from the record (if available in the record), this will not constitute a ‘Pass’.  If parents have linked profiles with children using the NHS app, this will not provide a Pass for them at the present time.

The link above will also work for patients that are not able to use the NHS app, or you can call 119.

For any other vaccine queries, please call 119, please do not call the Practice.

Autumn Boosters 

We are partnering with our PCN Practices in Stevenage South PCN to deliver Booster Vaccinations to those aged over 50, immunocompromised and our Care Home residents. You will receive a text message invite when your vaccine is due to invite you and you will be able to book directly via the link.  You can view an update on the programme here .  Boosters will be given 3 months after your last vaccination dose.

You can find details of walk-in availability in the local area for Boosters here .

Please bear in mind that changes to timeframes between doses and age cohorts announced in the media often take time to become operational, this can mean queues at walk-in provisions.

Opening Times - King George Surgery

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 12:30pm
    01:30pm to 06:30pm
    We are closed for staff training 12.30-1.30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Opening Times - Manor House

  • Monday
    08:00am to 05:00pm
  • Tuesday
    08:00am to 05:00pm
  • Wednesday
    08:00am to 12:30pm
    01:30pm to 05:00pm
    We are closed for staff training
  • Thursday
    08:00am to 05:00pm
  • Friday
    08:00am to 05:00pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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